SOFT
1. Complying to agreed requirements
2. Complying to agreed time plan, if applicable
3. Quality of delivered services compared with the required Specifications
4. Steps followed to provide the service
5. Cooperation of FutureLab employees
6. Responsiveness to requirements
7. Employees’ communication skills
8. Commitment to confidentiality agreement
9. Please share with us your positive and negative comments and opinions regarding any notes concerning our service
10. Any other suggestions or recommendations
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