Publications

A dilemma comes to end In the last decade, senior management in healthcare (voluntary or mandatory) implemented quality concepts in their facilities due to many reasons including globalisation, industry competitiveness, customers demand, emergence of social media, resources brain drain, and regulations became more robust, in order to achieve better health care outcomes. On their strategic radar, the use of different accreditation or certification models as an approach to improve healthcare services, operations and outcomes was the catalyst that would solve all problems and gain the blessing of the stockholder. Therefore, one can notice a tenfold increase in the number of healthcare facilities obtaining different types of accreditation and/or certification over the last 15 years such as different ISO certifications, Joint Commission International (JCI) accreditation, Canadian accreditation, Australian accreditation, College of American Pathologist (CAP) accreditation, American Association of Blood Bank accreditation and recently local Central Board for Accrediting Healthcare Institutions (CBAHI) etc. To some extent it became an accreditation marathon where you may find a healthcare facility that has a boutique of different types of accreditations.